When using credit cards, please follow the following security rules:
Signing your name at the back of the card right after receiving your card.
Keep your card in a safe place and secure your card information.
Secure your PIN by:
+ Keep your PIN secret, do not either write it down on papers or store it in your mobile phones, etc.
+ Do not disclose your PIN or give your card to anyone, not even your relatives.
+ Make sure no one sees you entering your PIN at all times.
+ Inspect the ATM/POS machine for anything suspicious or unusual before using.
Upon receiving transaction statements, check details on statements with those on receipts, invoices stored by you.
Make sure transaction amounts are in available limit at the time of transactions.
The supplementary cardholder(s) and principal cardholder jointly use the same credit limit. The principal cardholder and supplementary cardholder(s) are jointly liable for arising debt balance in statements under SCB’s regulations.
In case of loss of cards: immediately inform SCB thereof and have your card temporarily locked. If you want to have it unlocked or otherwise, please contact any (sub)branch of SCB for support.
In case of trouble with cards (swallowed cards, incorrect PIN, lost/stolen card, unauthorized use of card, etc.): please contact SCB via Hotline number on the card back for support.